The situation
With children and a mortgage, the Williamses knew they needed life and health cover. They approached several providers and came away with three different recommendations, three different sets of exclusions, and less clarity than when they started.
What they were actually exposed to
The danger was paralysis — going another year with nothing in place because no option could be evaluated. Underneath that sat a second risk: buying a product that mixed protection with savings, and ending up with less actual cover than the family needed.
What we did
- 1Separated the two questions — protection for the family, and long-term savings — so each could be judged on its own
- 2Worked out the cover actually needed from income, debts and remaining school fees, rather than starting from a round number
- 3Read the exclusions and waiting periods in each proposal and translated them into plain language
- 4Aligned the recommendation with their goals and confirmed they understood what was not covered
The outcome
They hold life and health cover they can explain to each other, sized to what their family would actually need. Beneficiary nominations are current, and they know which hospitals their plan covers before they need one.
Recognise any of this?
The two-minute risk check will tell you which of these exposures apply to you — or send us the policy you already hold and we will read it properly.